Shopping Guide (Reishi)

 To avoid misunderstanding please read through below before purchasing.

Variation in color

• Natural Reishi is not dyed, so there is a large variation in color and look for every piece. Also, depending on the growth of mycelium, there may be darker areas, stiffer areas, or areas with holes.

Variation on the back

• The back side also has some areas where mycelium did not grown. In these areas the cotton material inside may be visible.

Shipping by EMS

• Currently we offer EMS for international shipping. EMS uses postal service of your own country for local delivery. You may need to pay duties or taxes when receiving your item depending on your country. It normally takes 5-10 days to deliver after shipment but may take more time depending on your location. A tracking number will be provided once shipment is made.

Returns

• A return is possible only when an item has not been used, damaged, or modified in any way. There are certain products that returns are not acceptable such as cordovan that has been split or stamped, outlet items, color cards, and tags. Also depending on the condition of the returned item, there may be partial or no refund. For more information refer to our Refund policy.